Privacy Policy
A legal disclaimer
Privacy Policy
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Effective Date: 7/26/2025
Rhythm Chiropractic & Wellness: We value your privacy. This Privacy Policy explains how we collect, use, and protect your personal and health information when you visit our website or use our online services.
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1. Information We Collect
We may collect the following types of information through our website:
a. Personal Information
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Name
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Email address
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Phone number
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Mailing address
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Appointment preferences
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Insurance details (if submitted online)
b. Health Information (Protected Health Information – PHI)
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Medical history
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Symptoms or treatment notes
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Information submitted via contact or intake forms
Note: PHI is protected under the Health Insurance Portability and Accountability Act (HIPAA).
c. Technical Information
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IP address
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Device type and browser information
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Usage data through cookies and analytics
2. How We Use Your Information
We may use the information collected to:
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Schedule appointments and respond to inquiries
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Provide chiropractic care and manage your health records
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Communicate updates, confirmations, or health reminders
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Improve our website and services
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Comply with applicable laws, including HIPAA and other healthcare regulations
3. SMS Text Messaging Privacy Policy
We value your privacy and are committed to protecting your personal information. When you opt in to receive SMS text messages from us, we collect your mobile phone number solely for the purpose of sending you important updates, notifications, or promotional messages (if applicable).
We do not sell, rent, or share your mobile phone number or any personal information with third parties for marketing or any other unrelated purposes. Your information will only be used internally and by trusted service providers (such as SMS gateway providers) strictly for delivering the messages you’ve opted in to receive.
You can opt out of receiving SMS messages at any time by replying “STOP” to any message or by contacting us directly.
If you have any questions about how we handle your data, please contact us at the information found below.
4. HIPAA Compliance
We are a covered entity under HIPAA. This means your Protected Health Information (PHI) is handled in accordance with federal privacy and security rules. Your PHI will not be shared without your consent, except for treatment, payment, or healthcare operations, or when required by law.
For more details, please refer to our Notice of Privacy Practices, available in our office.
5. Disclosure of Your Information
We do not sell your personal information. We may disclose your information only to:
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Authorized personnel involved in your care
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Third-party service providers (e.g., appointment software, website hosting) under strict confidentiality agreements
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Regulatory or legal authorities when required by law or court order
6. Your Rights
Under HIPAA and applicable U.S. laws, you have the right to:
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Access and request a copy of your health records
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Request corrections to inaccurate or incomplete information
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Request restrictions on the use or disclosure of your PHI
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Receive an accounting of disclosures
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File a complaint if you believe your privacy rights have been violated
To exercise these rights, please contact our Privacy Officer at the details below.
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7. Data Security
We use industry-standard security practices to protect your data. This includes encrypted transmissions (e.g., SSL), secure servers, and administrative safeguards to limit unauthorized access.
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8. Cookies and Website Analytics
Our website may use cookies to enhance your browsing experience and collect non-identifiable information for analytics. You can disable cookies through your browser settings.
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9. Third-Party Links
Our website may include links to third-party sites (e.g., insurance portals or external resources). We are not responsible for the content or privacy practices of these sites.
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10. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date. Continued use of our website after changes implies your acceptance.
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11. Contact Us
If you have questions about this Privacy Policy, or if you wish to exercise your privacy rights, please contact:
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Rhythm Chiropractic & Wellness
10 Strawberry Drive Suite 9
Dover, NH 03820
603-457-4480